FAQs
Here are some frequently asked questions (FAQs) about Chemical Planet and our products:
Q: Are your products legal?
A: Our products are intended for research purposes only. It is the responsibility of the customer to ensure that they are in compliance with all applicable laws and regulations.
Q: Do you offer free shipping?
A: Yes, we offer discreet free shipping worldwide on all of our products.
Q: How do I place an order?
A: To place an order, simply select the products you wish to purchase and add them to your cart. Proceed to checkout, enter your billing and shipping information, and select your payment method. Once your payment is processed, we will ship your order discreetly.
Q: What forms of payment do you accept?
A: We accept mainly
- Apple Pay
- Bitcoin(BTC)
- CashApp
- E-Transfer (Canadian Clients only)
- PayPal
- Venmo
- Zelle
for payments for all orders.
Q: How long does shipping take?
A: Shipping times vary depending on your location. Please allow up to 14 business days for delivery. We will provide you with a tracking number so that you can track your shipment.
Q: How do I contact customer service?
A: You can contact our customer service team by email. Our contact information is listed on our website.
Q: Do you offer refunds or returns?
A: Yes, we do, Please visit our refunds and returns page for more information
Q: Are your products safe?
A: Our products are intended for research purposes only and should be handled with care. It is important to follow all safety protocols and guidelines when working with our products. Please refer to the product description and any accompanying safety information for guidance.
Q: Do you offer bulk discounts?
A: Yes, we offer bulk discounts on many of our products. Please contact us for more information.
Q: Are your products tested and verified?
A: We work with reputable suppliers to ensure the quality and purity of our products. We also conduct our own internal testing to verify the quality of our products.